Privacy Policy

Protecting your privacy when processing personal data is an important concern for Tigerlily Waxing experts GmbH. You can generally use our website “Tigerlily Waxing” without providing any personal data. If a data subject wishes to use special services of our company via our website, processing of personal data may, however, become necessary. If the processing of personal data is required and there is no legal basis for such processing, we will generally obtain the consent of the data subject.

The processing of personal data—such as the name, address, e-mail address or telephone number of a data subject—shall always be in line with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection provisions applicable to Tigerlily Waxing experts GmbH. By means of this privacy policy, our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of the rights to which they are entitled.

As the controller, Tigerlily Waxing experts GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions may in principle have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, e.g., by telephone.

 

1. Definitions

Our privacy policy uses the terms employed by the European legislator when adopting the GDPR. Our aim is for this policy to be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology in advance. In this privacy policy we use, inter alia, the following terms:

a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

c) Processing
Processing is any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for processing
Controller or controller responsible for processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient
Recipient is a natural or legal person, public authority, agency or another body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

2. Name and address of the controller

Controller within the meaning of the GDPR, other data protection laws applicable in the Member States of the European Union and other provisions related to data protection is:

Tigerlily Waxing experts GmbH
Uhlandstrasse 138
10719 Berlin
Landline: 030 60948590
E-mail: kontakt@tigerlily-waxing.de

3. Cookies

The Tigerlily Waxing websites use cookies. Cookies are text files that are stored on a computer system via an internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID, a unique identifier of the cookie. This enables visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can thus be recognized and identified via the unique cookie ID.

By using cookies, Tigerlily Waxing experts GmbH can provide users of this website with more user-friendly services that would not be possible without cookie placement. Cookies allow us, as mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to utilize our site (e.g., not having to re-enter login data on each visit). Another example is the cookie of a shopping cart in an online shop.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the internet browser used and may thus permanently deny the setting of cookies. Furthermore, cookies that have already been set may be deleted at any time via an internet browser or other software programs. If the data subject deactivates the setting of cookies, not all functions of our website may be fully usable.

4. Collection of general data and information

With each visit to the Tigerlily Waxing website by a data subject or an automated system, a series of general data and information is collected and stored in the server log files. Collected may be: (1) the browser types and versions used, (2) the operating system used, (3) the website from which an accessing system reaches our website (referrer), (4) the subpages accessed, (5) the date and time of access, (6) an Internet Protocol (IP) address, (7) the internet service provider of the accessing system, and (8) any other similar data and information that serve to avert danger in the event of attacks on our IT systems.

When using this general data and information, Tigerlily Waxing experts GmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize our website and its advertising, (3) ensure the long-term viability of our IT systems and website technology, and (4) provide law enforcement authorities with the information necessary for prosecution in case of a cyber-attack. The anonymously collected data and information are therefore evaluated statistically and also with the aim of increasing data protection and data security in our company. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

5. Registration on our website

The data subject has the possibility to register on the controller’s website with the provision of personal data. Which personal data are transmitted to the controller results from the respective input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the transfer to one or more processors (e.g., a parcel service), which will also use the personal data exclusively for an internal use attributable to the controller.

By registering, the IP address assigned by the internet service provider (ISP) to the data subject, as well as the date and time of the registration, are stored. This is necessary to prevent misuse of our services, and these data allow, if necessary, the clarification of offenses committed. In this respect, storage of these data is required for the controller’s security. No transfer of these data to third parties takes place unless there is a legal obligation to transfer or the transfer serves the purpose of criminal prosecution.

Registration of the data subject with voluntary provision of personal data enables the controller to offer contents or services that may only be offered to registered users. Registered persons are free to change the personal data specified during registration at any time or to have them completely deleted from the controller’s data stock. The controller shall provide information at any time upon request as to which personal data are stored about the data subject and will rectify or delete personal data at the request or notice of the data subject, insofar as no statutory retention obligations conflict with this. All employees of the controller are available to the data subject as contact persons in this context.

6. Subscription to our newsletter

Users are given the opportunity to subscribe to our company’s newsletter via the Tigerlily Waxing website. Which personal data is transmitted when ordering the newsletter results from the input mask used. Tigerlily Waxing experts GmbH informs its customers and business partners regularly by means of a newsletter about the company’s offers.

The newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) registers for the newsletter. A confirmation e-mail is sent using the double opt-in procedure for legal reasons. This confirmation serves to check whether the owner of the e-mail address has authorized receipt of the newsletter. Upon newsletter registration, we also store the IP address assigned by the ISP to the computer system used at the time of registration as well as the date and time of registration. The collection of these data is necessary to trace possible misuse of an e-mail address at a later date and thus serves the legal security of the controller.

The personal data collected as part of a newsletter registration will be used exclusively for sending our newsletter. Subscribers may also be informed by e-mail if this is necessary for the operation of the newsletter service or a registration in question (e.g., changes to the newsletter offer or technical changes). No transfer of personal data collected for the newsletter service to third parties takes place. The subscription can be terminated by the data subject at any time, and consent to the storage of personal data can be revoked at any time. A corresponding link is provided in every newsletter. Furthermore, it is possible to unsubscribe directly on the website of the controller or to inform the controller in another way.

7. Newsletter tracking

The Tigerlily Waxing newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails sent in HTML format to enable log file recording and analysis. This allows statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Tigerlily Waxing experts GmbH can see whether and when an e-mail was opened by a data subject and which links in the e-mail were called up.

Such personal data collected via tracking pixels in the newsletters are stored and evaluated by the controller to optimize newsletter dispatch and to better adapt the content of future newsletters to the interests of the data subject. These personal data are not passed on to third parties. Data subjects may revoke their separate consent given via the double opt-in procedure at any time. After a revocation, these personal data will be deleted by the controller. Unsubscribing from the newsletter is automatically interpreted as revocation.

8. Contact possibility via the website

Due to legal regulations, the Tigerlily Waxing website contains information that enables a quick electronic contact to our company and direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis are stored for the purpose of processing or contacting the data subject. No transfer of these personal data to third parties takes place.

9. Routine erasure and blocking of personal data

The controller processes and stores the personal data of the data subject only for the period necessary to achieve the purpose of storage or insofar as this is provided for by the European legislator or another legislator in laws or regulations to which the controller is subject. If the storage purpose ceases to apply or a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. Rights of the data subject

a) Right to confirmation
Every data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning them are being processed. To exercise this right, the data subject may contact an employee of the controller at any time.

b) Right of access
Every data subject has the right to obtain free information about their personal data stored at any time and a copy of this information. Furthermore, the data subject has the right to information about:

• the purposes of processing;

• the categories of personal data concerned;

• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

• the existence of the right to rectification or erasure of personal data or restriction of processing by the controller or to object to such processing;

• the right to lodge a complaint with a supervisory authority;

• where the personal data are not collected from the data subject, any available information as to their source;

• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and—at least in those cases—meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

The data subject also has the right to know whether personal data have been transferred to a third country or to an international organization and, where this is the case, the right to be informed of the appropriate safeguards relating to the transfer. To exercise the right of access, the data subject may contact an employee of the controller at any time.

c) Right to rectification
Every data subject has the right to obtain without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of a supplementary statement.

d) Right to erasure (“right to be forgotten”)
Every data subject has the right to obtain from the controller the erasure of personal data concerning them without undue delay where one of the following grounds applies and as long as the processing is not necessary:

• The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

• The data subject withdraws consent on which the processing is based pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR and where there is no other legal ground for the processing;

• The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR;

• The personal data have been unlawfully processed;

• The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;

• The personal data have been collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.

If one of the above grounds applies and a data subject wishes to request the erasure of personal data stored by Tigerlily Waxing experts GmbH, they may contact an employee of the controller at any time. Employee Laurène Brenière will arrange for the request to be complied with immediately. Where Tigerlily Waxing experts GmbH has made personal data public and is obliged pursuant to Art. 17(1) GDPR to erase the personal data, Tigerlily Waxing experts GmbH shall take reasonable steps, including technical measures, taking account of available technology and the cost of implementation, to inform other controllers processing the personal data that the data subject has requested the erasure of any links to, or copies or replications of, those personal data, insofar as processing is not required. Employee Laurène Brenière will take the necessary steps in each individual case.

e) Right to restriction of processing
Every data subject has the right to obtain restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

• The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

• The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;

• The data subject has objected to processing pursuant to Art. 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Tigerlily Waxing experts GmbH, they may contact an employee of the controller at any time. Employee Laurène Brenière will arrange the restriction.

f) Right to data portability
Every data subject has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. In exercising the right to data portability pursuant to Art. 20(1) GDPR, the data subject also has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others. To assert the right to data portability, the data subject may contact an employee of Tigerlily Waxing experts GmbH at any time.

g) Right to object
Every data subject has the right, on grounds relating to their particular situation, to object at any time to processing of personal data concerning them which is based on Art. 6(1)(e) or (f) GDPR, including profiling based on those provisions. Tigerlily Waxing experts GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.

Where Tigerlily Waxing experts GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing for such marketing, which includes profiling to the extent that it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, Tigerlily Waxing experts GmbH will no longer process the personal data for these purposes.

Furthermore, the data subject has the right, on grounds relating to their particular situation, to object to processing of personal data concerning them for scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. To exercise the right to object, the data subject may contact any employee of Tigerlily Waxing experts GmbH directly. The data subject is also free, in the context of the use of information society services and notwithstanding Directive 2002/58/EC, to exercise their right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling
Every data subject has the right not to be subject to a decision based solely on automated processing—including profiling—which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent. If the decision (1) is necessary for a contract or (2) is based on explicit consent, Tigerlily Waxing experts GmbH shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision. To exercise rights concerning automated decision-making, the data subject may contact an employee of the controller at any time.

i) Right to withdraw consent
Every data subject has the right to withdraw consent to processing of personal data at any time. To exercise the right to withdraw consent, the data subject may contact an employee of the controller at any time.

11. Privacy policy on the use of Facebook

The controller has integrated components of the company Facebook on this website. Facebook is a social network—an internet-based meeting place, an online community that usually allows users to communicate and interact with each other in a virtual space. Facebook allows users to create private profiles, upload photos, and connect via friend requests.

Operator: Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

With each call-up of one of the individual pages of this website on which a Facebook component (Facebook plugin) is integrated, the internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Facebook component from Facebook. An overview of all Facebook plugins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. During this technical procedure, Facebook is informed which specific subpage of our website is visited by the data subject.

If the data subject is logged in to Facebook at the same time, Facebook recognizes with each call-up of our website which specific subpage is visited. If the data subject clicks on one of the Facebook buttons integrated on our website, e.g., the “Like” button, or submits a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores the personal data. Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is logged in to Facebook at the time of calling up our website—this occurs regardless of whether the data subject clicks the Facebook component or not. If such transmission of this information to Facebook is not desired, the data subject may prevent this by logging out of their Facebook account before accessing our website.

Facebook’s data policy, available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook, as well as the settings Facebook offers to protect the privacy of the data subject. Various applications are also available to suppress data transmission to Facebook and may be used by the data subject for this purpose.

12. Privacy policy on the use of Google Analytics (with anonymization function)

The controller has integrated the component Google Analytics (with anonymization function) on this website. Google Analytics is a web analytics service that collects, gathers and analyzes data about the behavior of website visitors (e.g., referrers, subpages accessed, frequency and duration of views). It is mainly used to optimize a website and for cost–benefit analysis of internet advertising.

Operator: Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

For web analytics via Google Analytics, the controller uses the “_gat._anonymizeIp” add-on. With this add-on, the IP address of the data subject’s internet connection is shortened and anonymized by Google when accessing our pages from a Member State of the EU or another contracting state to the EEA Agreement.

The purpose of the Google Analytics component is to analyze visitor flows on our website. Google uses the data and information to evaluate usage, compile online reports, and provide other services relating to website activity.

Google Analytics sets a cookie on the IT system of the data subject. By setting the cookie, Google is enabled to analyze the use of our website. With each visit to a page on which a Google Analytics component is integrated, the browser is automatically prompted to transmit data to Google for online analysis. In this technical procedure, Google gains knowledge of personal data such as the IP address, which serves, inter alia, to trace the origin of visitors and clicks and subsequently to enable commission settlements.

Personal information such as access time, location from which access originated, and the frequency of visits is stored. With each visit, these data, including the IP address, are transmitted to Google in the United States and stored there. Google may pass these personal data to third parties.

The data subject can prevent the setting of cookies as described above. Such settings would also prevent Google from setting a cookie. Cookies already set by Google Analytics can be deleted at any time. Furthermore, the data subject may object to a collection of data generated by Google Analytics related to the use of this website and to the processing of these data by Google by downloading and installing the browser add-on under https://tools.google.com/dlpage/gaoptout. The installation of the add-on is considered an objection. If the IT system is later deleted, formatted, or reinstalled, a new installation of the add-on must be carried out to disable Google Analytics. If the add-on is uninstalled or deactivated, it can be reinstalled or reactivated.

Further information and Google’s applicable privacy policy can be found at https://www.google.de/intl/de/policies/privacy/ and http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at https://www.google.com/intl/de_de/analytics/.

13. Legal basis for processing

Art. 6(1)(a) GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If processing is necessary for the performance of a contract to which the data subject is party—as is the case, for example, with processing operations necessary for the supply of goods or the provision of another service—processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations necessary for carrying out pre-contractual measures, e.g., in cases of inquiries about our products or services.

Where our company is subject to a legal obligation that requires processing of personal data—such as for the fulfillment of tax obligations—processing is based on Art. 6(1)(c) GDPR. In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or another natural person (e.g., if a visitor is injured on our premises and their name, age, health insurance data or other vital information must be passed on to a doctor, hospital or other third party). Processing would then be based on Art. 6(1)(d) GDPR.

Ultimately, processing operations could be based on Art. 6(1)(f) GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal bases, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. The European legislator considered this legal ground particularly when it stated that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 sentence 2 GDPR).

14. Legitimate interests pursued by the controller or by a third party

Where processing is based on Article 6(1)(f) GDPR, our legitimate interest is the conduct of our business for the well-being of all our employees and shareholders.

15. Period for which the personal data are stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of that period, the corresponding data are routinely deleted, provided they are no longer necessary for the performance of a contract or the initiation of a contract.

16. Statutory or contractual requirements to provide personal data; necessity for concluding a contract; obligation of the data subject to provide personal data; possible consequences of failure to provide such data

We inform you that the provision of personal data is partly required by law (e.g., tax regulations) or may also result from contractual provisions (e.g., information about the contractual partner). Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company concludes a contract with them. Failure to provide the personal data would result in the contract not being concluded. Before personal data are provided by the data subject, the data subject must contact one of our employees. The employee will clarify on a case-by-case basis whether the provision of personal data is required by law or contract or necessary for the conclusion of a contract, whether there is an obligation to provide personal data and the consequences of not providing the personal data.

17. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.